Work Experience


“The only source of knowledge is experience.”
– Albert Einstein

*** Executive Assistant ***

How To Franchise Simply, Queensland, Australia

May 2014 – Present

*** Executive Assistant, Hiring Manager***

Brightalyze, NY, USA

April 2014 – Present

***Web Master, Owner***

http://www.WorkingYourBiz.wordpress.com

March 2013 – Present

Basic Photo Editing, Blogging, Blog Commenting, Business Email Handling / Writing, Customer Engagement, Data Entry and Processing, Header and Background Creation, Logo Design, Presentation Creation, Recording Audio/Video, Research, Schedule Management, Social Media Posting and Management, Spreadsheet Creation, Tools Utilization,  Website Maintenance and Testing, WordPress

*** Operations Team Supervisor ***

West Contact Services, Inc.

March 2012 – December 2013

Project Management, Staff Management, Schedule Management, Business Email Handling/Writing, Call Handling, Escalation Management, Research, Bookmarking, Presentation Creation, Staff Training, Spreadsheet Creation, Administrative Support, Customer Support, Tools Utilization

*** Voice and Data Services Manager ***

West Contact Services, Inc.

September 2010 – March 2013

Project Management, Schedule Management, Business Email Handling/Writing, Call Handling, Escalation Management, Research, Bookmarking, Spreadsheet Creation, Tools Utilization, Customer Support, Administrative Support

*** Technical Support Representative (Tier 2) ***

West Contact Services, Inc.

February 2009 – November 2009

Schedule Management. Call Handling, Escalation Management, Research, Bookmarking, Tools Utilization, Customer Support, Technical Support

*** Technical Support Representative ***

Accenture, Inc.

June 2008 – December 2008

Schedule Management. Call Handling, Escalation Management, Research, Bookmarking, Tools Utilization, Customer Support, Technical Support

Maximizing TIME and Growing POTENTIALS

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