“The only source of knowledge is experience.”
– Albert Einstein
*** Executive Assistant ***
How To Franchise Simply, Queensland, Australia
May 2014 – Present
*** Executive Assistant, Hiring Manager***
Brightalyze, NY, USA
April 2014 – Present
***Web Master, Owner***
http://www.WorkingYourBiz.wordpress.com
March 2013 – Present
Basic Photo Editing, Blogging, Blog Commenting, Business Email Handling / Writing, Customer Engagement, Data Entry and Processing, Header and Background Creation, Logo Design, Presentation Creation, Recording Audio/Video, Research, Schedule Management, Social Media Posting and Management, Spreadsheet Creation, Tools Utilization, Website Maintenance and Testing, WordPress
*** Operations Team Supervisor ***
West Contact Services, Inc.
March 2012 – December 2013
Project Management, Staff Management, Schedule Management, Business Email Handling/Writing, Call Handling, Escalation Management, Research, Bookmarking, Presentation Creation, Staff Training, Spreadsheet Creation, Administrative Support, Customer Support, Tools Utilization
*** Voice and Data Services Manager ***
West Contact Services, Inc.
September 2010 – March 2013
Project Management, Schedule Management, Business Email Handling/Writing, Call Handling, Escalation Management, Research, Bookmarking, Spreadsheet Creation, Tools Utilization, Customer Support, Administrative Support
*** Technical Support Representative (Tier 2) ***
West Contact Services, Inc.
February 2009 – November 2009
Schedule Management. Call Handling, Escalation Management, Research, Bookmarking, Tools Utilization, Customer Support, Technical Support
*** Technical Support Representative ***
Accenture, Inc.
June 2008 – December 2008
Schedule Management. Call Handling, Escalation Management, Research, Bookmarking, Tools Utilization, Customer Support, Technical Support
WorkingYourBiz 