Tag Archives: office

A Junior Manager’s Story, Part 2: Life as an Employee

dadMy Dad and his Career in the Corporate World

My dad is the best man I know and I love him dearly. He is a true family man and has kept his family intact since 1986, steadfast with his faith and he has molded me into the man I am now. He started working since before I was born and he still is after almost 30 years. He made his way up the ranks from being a medical representative, management trainee, supervisor, sales manager, operations manager even up to vice president of a company. He has his master’s degree in business administration from a prestigious university here in the country and has been a provider all his life. Our lives have been up and down and up again thanks to him. However, due to his advanced age and his major operation back in 2009, he is currently working as an operations manager handling 10 people in a small, local call center. The job is not to be taken for granted but the number of people I currently handle and my salary is almost double of what he currently has. He wasn’t able to start investments, he doesn’t have his own house, he sold the house his dad gave him when our family was down once, and he doesn’t have his own car. My grandmother (dad’s mom) is living in an apartment owned by my mother’s parents. She has ailments due to old age but my dad has limited resources to help her out. I do not intend to belittle my dad’s life accomplishments but should I take that same road my dad took? If I did, should I expect myself, and my family, end up differently as my dad did?

PHPMonthly Expenses and my Family

My wife and I are renting an apartment and we have asked my parents to join us so they can care for Siansian while we are at work. Our house is home to 2 families; my family of three and dad’s family of 5. As a supervisor, I take home about 32 thousand pesos monthly while as a staff, my wife takes home about 22 thousand. We average at about 50 thousand per month from our salary. Dad shares 7000 from his salary We tithe at a 10% rate = 5000 (based on our salary); the rent costs 14 thousand per month, electricity is at an average of 3500, water is at 1300, cable is at 500, phone and internet is at 1300 and mobile at 1000. That is a total of 21600 just for the house and utility bills. On top of these, total food consumption is at 14000 per month plus my wife and I’s allowance at 8000 (transportation, meals, etc.), Siansian’s needs is at 5000 per month and our stock investment is at 3000 monthly. These are the families’ fixed expenses every month and it totals 56600. Considering our average monthly salary of 50000 plus dad’s contribution of 7000, we are just at 400 pesos excess for all expenses. This doesn’t include expenses for when somebody gets sick in the family, Siansian’s vaccines and our days for R&R.

Believe it or not, I prefer it this way. I know that no matter how hard I work as an employee my our expense cycle will be the same every month. Sure, I may get promoted but it’s the same thing: I move a pay grade higher but it’s still fixed. This urges me to work harder not in the office but to find other means to earn more. I do not want to ask dad for more because he has given his fair share of the work for almost 30 years. My sister, Karen, is working in the call center industry as well. I want to ask her to contribute but my parents won’t allow her to. They want her to enjoy her money as they let me do years ago. I know that the practice is not right because she will not learn to value money with her way of handling it but I believe that she eventually will. My brother, Carlo, is in college and is, thankfully, being sponsored by mom’s sister so that is covered. My little brother, Raymond, is our special child, who teaches and reminds us, together with Siansian, to enjoy the little things and we appreciate his presence in the family.

TIMEDaily Schedule

My wife and I work nights since our clients are based in the Central US. Our daily routine, in Manila time, goes something like this:

6:30pm – 7:30pm = Wake up, eat dinner, give Siansian his night bath, and prepare ourselves for work

7:30pm – 8:30pm = Travelling through traffic toward the office

8:30pm – 6:30am = Office hours, working

6:30am – 7:30am = Travelling through traffic toward our house

7:30am – 11:00am = Eat breakfast, give Siansian his daily bath, do household chores, play with Siansian

11:00am – 6:30pm = Sleep time depending on Siansian (if he’ll wake up, wanting to play, eat, sleep, other baby activities)

And then again..

There are days where Siansian is cooperative, days where he’ll be sleeping for an hour and be up for 4 hours at a time, etc. Regardless, the point is you don’t schedule when a baby is to play, sleep or eat or drink milk. Your schedule needs to adjust according to your baby’s needs. Being there is definitely more important than being able to provide. This is difficult for working parents which is the reason why mom had to quit her job when I was born. Imagine either my wife or I, quitting our job to tend to our son. How will we be able to cover our expenses?

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A Junior Manager’s Story, Part 1: Moving up the Ladder

I have been working in the corporate world for almost 5 years. I have been in and out of Business Process Outsourcing (BPO) companies for the first 2 years, lasting for only 9 months at most, and the company I am currently in is the longest I have stayed (my 3rd year comes in 5 months).

I started as a production employee taking calls for a US-based company, making sure their customers are “very satisfied” with the service and was fairly compensated for my efforts. On my 6th month at my first job, I got into some trouble in the office which pressed me to decide to leave the company and look for another one to work for, hopefully, with higher pay and better benefits. I found one in less than a month and I stayed there for 1 day. Yes, just orientation day because I received a call from another company I applied for and they asked that I join their team for a pay grade higher than what the second company will be giving me. This is where my 9-month career started. I started as another agent taking calls and eventually moved on to become a floor-walker and, eventually, a Subject Matter Expert (SME). I was quite enjoying my stay with the company with friends and team mates until the day trouble found me again. I was presented with the same situation once more and I decided to resign from my job. My dad had his angiography done this same time in 2009 so I did not have “spare time” and was tasked to be the family driver. The “compensation” was I got to be with my family 24/7. It was then when I started to think that maybe the corporate life is not something for me to live in. I went on to be unemployed from December 2009 until May of 2010 when cash, more than my company, was needed by my family and I. I landed another job as a Tier 2 agent in another call center and stayed there for 2 months. I was tired of taking in calls and had some extra-curricular activities which made me believe that I did not need to come to work if I did not want to and get away with it. Consequently, I was suspended from work due to attendance issues upon my return from my absence and was determined to be “unfit” to work in that company so I had to leave.. Again.

Unemployment came to me once more until a good friend of mine, my trainer from my 3rd company, advised me of a back-office account opening with the company which interested me. Back-office in the call center industry meant minimal to no calls and mostly emails or chat as mode of communication. I was open to the opportunity and tried my luck, considering how my ties with this company were cut off. Thank goodness, I got in! Come September 2010, my longest stay in one company started. I was excited about the freedom and authority this job has given me. I did not need to clock in and out for breaks (meal/restroom breaks), calls were at the most minimum, fixed schedule and times-off, a position as staff and the team that I was put in was great! Team leaders and workforce personnel from our account back in 2009 were with me doing the same work with the same pay grade that I was in. My “company-hopping” route proved to be beneficial to me. Essentially, I was getting promoted!

The role that was given to was as an Order Specialist. I was to monitor orders from customers of a telecommunications company in the US until they are completed. It was a very easy task and resources were readily available when needed. It felt like my “dream job” until I lost interest sometime in 2011. I had applied for promotion as a supervisor twice but didn’t make the post. I was demoralized and was getting bored quickly. Luckily, then came Helen, my wife. She saved me from boredom and giving up and I had the inspiration to pursue my application. Thankfully, on March of 2012, I got the position! I was announced as a new Operations Team Supervisor and became the boss of my team. We got married in June and we were given our first child, Francis Ian, in August of the same year. Things were very well; they went from blessing to blessing until issues began to reveal themselves one by one.